Technology

AT&T's technology on the service end is important in maintaining inventory and managing customers. In-store technology includes point-of-sale scanners, bar-code readers, and inventory control computers. Keeping track of inventory make operations run smoother in the store, which makes the customers happy. Happy customers translates into more sales.



On the customers' end, technology in services has come a long way. Today, on a cell phone, a customer can make phone calls, access the internet, and read their emails. Technology has come a long way in recent years and will continue to advance in the near future.